Uma proposta de análise e modelagem em instituições educacionais: um estudo de caso

Abstract

This project have the purpose of using information technology to optmize the internal process of discipline exemption of the public educational organization Rural University of Pernambuco / Unit of Serra Talhada, so that part of those that are making difficult the flow of requests issued by students of the Information System Course be removes with the remodeling process. For its development, it makes necessary to carry out a case study applied to an Educational Organization of Higher Education, elicitation of process, modeling of business process, realization of a diagnosis, identication of existing bottlenecks in the organization. Everyone hopes that, this work proposes the developmen of a model to automate the business process of the institution in question, offering solutions that seek to optimize the internal process or increase the efficiency of the time of service.