Análise de sentimentos dos tweets relacionados ao Superior Tribunal Federal no ano de 2019

Abstract

The Social media since its inception has affected all Internet users. Networks such as Twitter provide a new form of communication, interaction and, above all, a way of expressing opinions about the different events of life in society, consequently enabling the generation of content. Knowing the opinions of Brazilians about public institutions is very important for engaging people in society, as agents participating in decisions that affect all individuals, that is, it is a form of social inclusion. The application of Sentiment Analysis is carried out in several areas in order to extract the content of public opinion. The objective of this work is to identify the feelings of the Brazilian population about the Superior Federal Court of Brazil through the content of published tweets between January and December 2019. For this, the tweets in the period were collected, which were pre-processed, classified and then analyzed. The results show highly polarized opinions, but generally negative opinions regarding the STF are predominant (estimate at 51.7%).