PROCESSOS DE GESTÃO DE PESSOAS EM UMA EMPRESA DE CONSTRUÇÃO CIVIL: UMA ANÁLISE DA INFLUÊNCIA DA LIDERANÇA SOB O CAPITAL HUMANO

Abstract

Civil construction companies have, for the most part, several management problems, especially those related to people management, when compared to other market segments. Such companies lack planning and monitoring processes, as a way of reversing the annual losses caused by such problems, which reach the figure of 1 trillion dollars. In view of the above, it was established as the objective of this research to evaluate the people management processes in a civil construction company, considering the influence of leadership on human capital and the results of this process for the climate and organizational culture. Therefore, this research, of a qualitative nature, used as data collection techniques for its execution the bibliographical review, the documental research and the participant observation. The results and analyzes raised suggest that people management in the company in question is incipient and that there is room for evolution in the development process of leaders and the role they aim to play on their employees. It is also concluded that the climate and culture of the organization suffer negative impacts on the leadership, considering that a volatile climate and an undefined organizational culture were found.