Vidas financeiras: a influência das heurísticas e vieses no comportamento para o superendividamento

Abstract

Among the consequences of certain consumption behaviors, over-indebtedness has been presented as one of the main dilemmas for Brazilians in these first two decades of the 21st century. Therefore, the general objective of this work was to understand the financial lives of consumers who are or have been in over-indebtedness. Regarding the methodological procedures, the present work has an exploratory-descriptive character of a qualitative nature. For the collection of primary data, on-site observation was carried out and a form was made available on the Google Forms platform. Based on what was observed, we can consider that schooling is not synonymous with financial education, income, its source and amount, together with the number of people who live together, despite not being determining factors in over-indebtedness, can help to worsen both default and quality of life. We hope that this work will contribute to the creation of effective programs to prevent over-indebtedness, protection and consumer education, with a view to influencing financial health and, consequently, improving the quality of life of citizens.