Como definir a estratégia de um laboratório de inovação no setor público? Um estudo de caso da iniciativa de inovação do Tribunal de Contas do Estado de Pernambuco

Abstract

In the last decade, innovation labs have become increasingly frequent and important to leverage innovation in the Brazilian public sector, in all spheres and acting areas. However, only recently and still superficially reports appear in the literature and in technical reports developed by public organizations about how these labs are structured. To understand the innovation strategy of a government lab, as a reflection of innovation management, we conducted a case study at the Court of Auditors of the State of Pernambuco, which adopts an open innovation model to solve its challenges and leverage the institution, strengthening the image of external control organizations towards public opinion. From the monitoring and participation in the structuring of its innovation laboratory, the Prisma Lab, we were able to look at several other initiatives across Brazil, benchmarking these laboratories, and to be inspired by what has been adopted in relation to the methodologies adopted for their projects, to the innovation method (topdown or bottomup), to the collaborative nature, and thus, to get to an initial idea of the laboratory’s vocation, through questionnaires and workshops carried out with TCE-PE servers, presenting everything that was collected during this survey to them. It is expected that the knowledge generated in this work can inspire future innovation initiatives in the Brazilian public sector, helping us to get out of a scenario of scarcity of more detailed reports, and aids in studies on the movement of innovation in government.