Desenvolvimento de um plug-in para a replicação de dados entre os sistemas NetBox e ServiceNow CMDB

Abstract

This work presents a new plugin developed to integrate the open source network configuration software NetBox with the ServiceNow CMDB. This plugin extends the functionality of NetBox, allowing users to send NetBox data to the ServiceNow API. NetBox is an open source web application that helps manage and document computer networks. It acts as a centralized repository for network infrastructure information, including device inventory, IP address management, cable management, and power management. On the other hand, the ServiceNow CMDB is a central repository that contains information about all assets and configuration items in an organization's IT infrastructure. The integration between these platforms is achieved through the creation of plugins that extend the functionality of NetBox, allowing it to work together with the ServiceNow CMDB. The project uses Python as the main language, the Django web framework, and Docker to create the development environment. Overall, this project provides a powerful and flexible tool for network administrators and operators to manage their network infrastructure. The plugin architecture follows the Django MTV (Model-View-Template) architecture, where the Model represents the data and database schema, the View handles requests and responses, and the Template generates the HTML output. The main functionality of the project is the automatic replication of Create, Read, Update and Delete (CRUD) modifications in selected objects from NetBox to the ServiceNow CMDB, done through the ServiceNow API. This automatic replication feature uses Webhooks to monitor object modifications, and the plugin automatically handles the creation and deletion of Webhooks. Other features include manual batch and simulation for replicating data to the CMDB. The visual interface of the plugin is simple and focused on its functionalities.