A Participação Social dentro da Gestão Pública: Um estudo com os coordenadores dos CRAS e CREAS do município de Pesqueira-PE

Abstract

This study aims to understand how the insertion of social participation cancontribute to the construction of effective and democratic public management by analyzing the concept of social participation, describing the practices, evaluating the mechanisms and their applicability, and investigating the challenges faced from the point of view of the managers who act as coordinators in the Reference Center for Social Assistance (CRAS) and the Specialized Reference Center for Social Assistance (CREAS) in the municipality of Pesqueira-PE. The theoretical framework included discussions about social participation in public management and in the state public units of the Unified Social Assistance System (SUAS): CRAS and CREAS. The methodological procedures adopted consisted of bibliographic research, with an exploratory, qualitative approach and interviews with the coordinators of the CRAS and CREAS social welfare units in Pesqueira-PE. The data obtained indicate that social participation can influence the acts of a management, expanding its possibilities of access to public services, contributing to an effective implementation of programs, services, projects and social benefits. Based on the results and discussions, the understanding of social participation is considered to be a process of living and building, intrinsically inserted in everyday life, and a tool for the population to achieve efficiency and quality in public management. In this way, CREAS and CRAS act as the presence of the State in public spaces with the participation of civil society, facilitating citizens' access to the social welfare public policy, aiming at the constant stimulation of the users' protagonism, of their potentialities, with a focus on the empowerment of their rights.