Os efeitos da (in)felicidade no processo dedesenvolvimento de software

Abstract

In the software development process, the main actor responsible for directly impacting production is the individual.With the increase of literature and professional experiences,as well as the importance of studying the human being, recent studies involving the human aspects in software engineering seek to relate psychological factors with exact sciences. Studies show that emotions such as (un) happiness in a software development environment are directly linked to software quality, affecting developer performance.Understanding happiness and unhappiness can be worked out in ways that improve work environment, productivity, and developer motivation. This paper aims to identifythe effects of (un) happiness on the performance of software developers operating in the state of Pernambuco. In this paper, we will analyze the effects and moderating fac-tors that influence the performance of developers when they are happy and un happy during the software development process. Based on a literature review and the opin-ion of those involved in software development, through a questionnaire, which was at-tended by 71 developers, the moderating factors capable of emotionally influencing theindividual leading to the improvement or worsening of their performance were raised.These include: negatively influencing mental and physical health and team motivation as a positive moderating factor.Although some companies have flexibility in many ways such as clothing, coffee breaks and leisure spaces, developer attention is often not explored individually. In this paper, we can conclude that factors such as Mental Health prove that care for the well-being of the individual is extremely important for the proper functioning of the development process.