A utilização do DevOps como fonte de vantagem competitiva para uma organização

Abstract

The objective of this work was to analyze how organizations can have a competitive advantage by using DevOps, what are the gains from its use within the context of IT governance and how a company needs to find itself to be able to sucessfully implement a practice through a proposed model. For this, were analyzed the impacts caused in the areas of development and operation, and consequently, the IT governance. To achieve the objectives, an exploratory research was developed to obtain an understanding of what IT governance represents for organizations and, with this, to understand the relevance and advantages caused by the adoption of DevOps. The results show that IT governance is important for the organization to add value to its products and services, and that there are several methodologies that, if applied correctly, bring significant results. However, these methodologies are not managing to align the area of development with the area of operation. Due to this, with the adoption of DevOps it is expected to solve the problems between these two areas. Therefore, it was sought to understand its impacts so that to be able to obtain the competitive advantages provided by IT governance through the use of Devops.